What I collect
Who I am
I am Jonathan Palmstrom, trading as Off-Piste Coaching.
If you have any questions about this Privacy Notice, please contact me at:
What I collect
Depending on how you interact with me, I may collect personal data such as:
-
your name and contact details
-
information you share in an enquiry or coaching conversation
-
coaching administration details
-
billing and payment information
-
limited coaching records
-
website usage data, including cookies
How I use it
I may use your personal data to:
-
respond to enquiries
-
arrange and deliver coaching services
-
manage the coaching relationship
-
keep appropriate business and professional records
-
issue invoices and manage payments
-
comply with legal, tax, insurance, or regulatory obligations
-
support professional accreditation or verification where required
-
improve my services and website
-
send occasional marketing communications where permitted
Lawful bases
I process personal data only where I have a lawful basis to do so. This may include taking steps before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate interests, or relying on consent where required.
Sharing your data
-
I do not sell your personal data.
-
I may share it where reasonably necessary with service providers and professional advisers, such as payment providers, IT and website providers, accountants, insurers, legal advisers, and accreditation or verification bodies where required.
-
I may also discuss anonymised coaching themes with a supervisor, mentor, or other coaching professional for professional support and development.
-
I may disclose personal data where required by law, court order, or other legal process.
International transfers
Some services I use may store or process personal data outside the UK. Where this happens, I take reasonable steps to ensure appropriate safeguards are in place.
Retention and security
I keep personal data only for as long as reasonably necessary for the purposes for which it was collected and take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure.
Your rights
Depending on the circumstances, you may have rights in relation to your personal data, including the right to request access, correction, deletion, restriction, or to object to certain processing. You may also withdraw consent where I rely on it.
To exercise any of these rights, please email jon@off-pistecoaching.com
Cookies
My website may use cookies and similar technologies to help it function properly, improve the user experience, and understand how visitors use the site.
You can control cookies through your browser settings and, where applicable, through any cookie preferences or banner presented on the website.
Third-party links
My website may contain links to other websites. If you follow a link to another site, please review its privacy notice separately.
Updates and complaints
I may update this Privacy Notice from time to time by posting a revised version on this page.
If you have any concerns about how I handle your personal data, please contact me first. You also have the right to complain to the Information Commissioner’s Office.